Terms and Conditions – Fab Revive Laundry and Dry Cleaning
Effective Date: 01/09/2025
Welcome to Fab Revive Laundry and Dry Cleaning. By using our services (pickup, laundry, dry-cleaning, ironing, or related), you agree to the following Terms and Conditions. Please read them carefully.
1. Service Use
- Customers agree to provide accurate personal and order details (name, address, contact, pickup/delivery time).
- Orders are subject to availability of service in your area.
- Fab Revive reserves the right to refuse or cancel service at its sole discretion.
2. Garment Care
- We exercise utmost care in processing garments, but cleaning results may vary depending on fabric condition, age, stains, or manufacturer limitations.
- Stain removal is attempted but not guaranteed. Some stains may not be removable without damaging the fabric.
- Customers are responsible for informing us of special instructions, fabric sensitivity, or defects prior to placing the order.
- All garments are accepted at “owner’s risk” for inherent weaknesses, damage, or color bleeding.
3. Pickup & Delivery
- Pickup and delivery will be scheduled based on mutual availability.
- Customers must ensure someone is available at the pickup/delivery address.
- Rescheduling or failed delivery due to customer unavailability may attract an additional charge.
- Fab Revive is not responsible for delays caused by factors beyond our control (e.g., traffic, weather, strikes).
4. Pricing & Payment
- Prices are listed in our official price menu and may be updated from time to time.
- Minimum order value may apply.
- Payment can be made by Cash, UPI, Card, Wallets, or Online Payment Gateways.
- Orders will only be delivered after full payment is received unless otherwise agreed.
- Cash Collection Policy: Staff cash handover must be confirmed as per company guidelines.
5. Liability
- Fab Revive’s liability for any loss or damage shall not exceed 5 times the cleaning charge of the affected item, subject to a maximum cap of ₹1,000 per order.
- We are not responsible for:
- Normal wear and tear, shrinkage, or color fading.
- Damage to garments without manufacturer care labels.
- Loss of buttons, beads, sequins, or accessories during cleaning.
6. Uncollected Garments
- Orders not collected/delivered due to customer unavailability within 30 days of completion may be considered abandoned.
- Fab Revive reserves the right to donate, recycle, or dispose of uncollected garments after this period, without further notice.
7. Customer Obligations
- Customers must check garments at the time of delivery and raise any concerns immediately.
- Complaints regarding service must be reported within 24 hours of delivery.
- Customers agree not to misuse or resell Fab Revive’s services.
8. Promotions & Offers
- Discounts, coupons, or promotional offers are subject to terms and may change without prior notice.
- Only one offer can be applied per order unless specified otherwise.
9. Limitation of Liability
To the fullest extent permitted by law, Fab Revive shall not be liable for:
- Any indirect, incidental, or consequential loss.
- Service delays due to natural calamities, technical issues, or external factors.
10. Governing Law & Dispute Resolution
- These Terms & Conditions are governed by the laws of India.
- Any disputes shall be subject to the jurisdiction of the courts in [Chennai,Tamilnadu].
11. Changes to Terms
Fab Revive may update these Terms & Conditions at any time. Customers are encouraged to review them regularly. Continued use of services implies acceptance of the updated terms.
12. Contact Us
For any queries regarding these Terms & Conditions:
Fab Revive Laundry and Dry Cleaning
Old No: 65/44, Dhanakodi Raja Street, Ekkaduthangal
+91 73388 99848
Fabrevivepvtltd@gmail.com